COMPLAINTS
Here you will find information on how to make a complaint.
Information on complaints
A complaint about a product or service purchased from us can be made to:
- Center for Klageløsning, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Center for Klageløsning via forbrug.dk or
- The European Commission's online complaints portal can also be used to lodge a complaint. This is particularly relevant for consumers resident in another EU country. Complaints can be made here - http://ec.europa.eu/odr. When submitting a complaint, please provide our e-mail address info@stjernecamping.dk.