Hvordan kan jeg klage over en vare eller tjenesteydelse købt hos Stjerne Camping?

Complaints about goods or services purchased from us can be submitted to: The Danish Competition and Consumer Authority's Center for Complaint Resolution, Carl Jacobsens Vej 35, 2500 Valby. You can submit a complaint to the Center for Complaint Resolution via forbrug.dk. The European Commission's online complaint portal can also be used to submit a complaint. This is particularly relevant for consumers residing in another EU country. Complaints can be submitted here – http://ec.europa.eu/odr. When submitting a complaint, please include our email address info@stjernecamping.dk.

COMPLAINTS

Here you will find information on how to make a complaint.

Information on complaints

A complaint about a product or service purchased from us can be made to:

Center for Klageløsning, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Center for Klageløsning via forbrug.dk or
The EU Commission's online complaint portal can also be used to submit a complaint. This is particularly relevant for consumers residing in another EU country. Complaints can be submitted here – http://ec.europa.eu/. When submitting a complaint, please include our email address info@stjernecamping.dk.